Life is better when caregivers come to you

Our Talent Is Caring™. Having a caregiver come to your home should be reassuring, not overwhelming. We manage everything, every step of the way.

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Introducing your Care Team

Mom and Dad deserve the best. To find a perfect match, each Nurse Next Door caregiver is carefully screened, interviewed, and selected not only for experience, but their passion for making a difference.

From daily grocery shopping, meal preparation, and walks in the park to medication reminders and companionship, our caregivers make it possible for seniors to live in their own home. It’s about caring, not just healthcare™.

If for some reason your caregiver is unavailable, we’ll quickly find another good match. If you need to change the schedule or suddenly require immediate care, our Care Team is available 24/7 to take your call.

Care Designers of Nurse Next Door Sunshine Coast

Care Designers

Our experienced Care Designers evaluate your loved one’s needs during the initial Caring Consult. By getting to know Mom or Dad, they can reassess services as health and care requirements change over time.

Nurse Next Door Caregiver celebrating a senior's birthday

Caregivers

We select caregivers or nurses based on their personality, languages, and hobbies shared with each senior for ongoing companionship that makes a difference.

A member from Nurse Next Door Sunshine Coast's Customer Service team

24/7 Care Team

From your first visit onwards, our Care Team is available 24/7 to provide monitoring services, respond to immediate change requests, and make sure caregivers are always available as scheduled.

Rigorous Hiring and Screening

All of our caregivers and nurses are qualified, attentive, and willing to go above and beyond. Here’s how we train the team at Nurse Next Door.

Screened and Tested

Our caregivers come in all shapes and sizes. Companions, home support workers and live-in caregivers have a variety of backgrounds, and our Certified Nursing Aides, Licensed Practical Nurses and Registered Nurses come with years of medical experience and training.

Licensed and Insured

Your loved one is in great hands. All caregivers are licensed and insured. We run criminal record checks, Tuberculosis tests and reference checks. With such in-depth screening and protection, you’ll have complete peace of mind.

Comprehensive Training

To set them up for success, our training prepares caregivers to align with our core values and brand promises. They get access to scenarios for providing quality home health care.

Practical Orientation

We train caregivers in an educational environment where they can ask questions, gain practical knowledge for consistent care, and get familiar with our support teams and systems.

Long-term Retraining

To stay up-to-date with our rapidly growing systems and procedures, caregivers who have worked with us long-term are invited back for retraining to refresh their skills, and realign with our initiatives and standards.

Frequently Asked Questions

Why should I use Nurse Next Door instead of hiring a private caregiver?
Finding the right kind of senior home care can be difficult but at Nurse Next Door we make sure you know exactly what you will be receiving with our services. Here are some of the questions you should consider prior to making that decision:

What kind of background and screening checks can you do on your own for a caregiver?

All Nurse Next Door Caregivers are carefully screened with criminal background checks and vulnerable sector checks. We confirm our Caregivers’ educational credentials and verify upon hire and annually, that every nurse is registered and in good standing with their respective College of Nurses. If you hire a caregiver privately, you will need to perform background checks and screening yourself.

If my caregiver is unavailable, who will fill in?

At Nurse Next Door, we ensure there is a replacement when one of our Caregivers becomes unavailable. We believe in continuity of care and will contact you to inform you of a Caregiver change. If you hire a caregiver privately, it may be difficult to find a replacement caregiver depending on how much notice is given.

Will I have the same Caregiver or Nurse all the time?
At Nurse Next Door, we strive for consistency of care and provide regularly assigned Caregivers. Our goal is to find the perfect match between our clients and Caregivers based on their needs, hobbies, and interests. Caregiver consistency is essential to building strong relationships, and delivering on our philosophy of Happier Aging®.
Are your home care services only for seniors?
No, we provide home health care services to the entire age spectrum – from newborn babies to seniors. While our specialty is in providing Happier Aging® experiences to seniors, we can also provide assistance with special needs care for children and adults with disabilities, as well as post-operative care, health checks, and other services for any age.
Can I just try our Nurse Next Door or do I have to sign a long-term contract?
You are not locked into a long-term contract. You may cancel care from us at anytime — we just need a minimum of 24 hours notice to cancel services without any cost.

To try out Nurse Next Door, just contact us to book a complimentary, no-obligation Caring Consult™. We believe in making things easy for you. One of our Care Designers will visit your home to assess your needs and design a care plan with you, which will including frequency and duration of care.

What if I need to speak to someone after business hours?

Our Care Services Center is open around the clock – 24 hours a day, 7 days a week. You can call at any time and one of our Care Services Specialists will be happy to assist you.

How much does Nurse Next Door cost?
Nurse Next Door’s services vary in price depending on the level of care required, and the Nurse Next Door Care Team that services your area. To get a better idea of price in your area, speak to one of our Care Services Specialists — we’re open any time 24/7.

We also offer a complimentary Caring Consult™, where one of our Care Designers will help you determine the amount of care you may require. We’ll work with you to balance your budget and needs to find a home care option for you.